In Vermont, Frustrations Mount Over Affordable Care Act

Story about how the Vermont single-payer health care system unraveled, leading to frustrations over the Affordable Care Act.
News Story (Vermont)

New York Times (NYT)
June 4, 2015
Full story

Tags: Health Care

Organizations mentioned/involved: Vermont Legal Aid (VLA)


The problems soured public and legislative enthusiasm for sweeping health care changes just as Gov. Peter Shumlin needed to build support for his complex single-payer plan. Finally, Mr. Shumlin, a Democrat, shelved the plan in December, citing the high cost to taxpayers. He called the decision “the greatest disappointment of my political life.”


But Vermont, with its initial view of the Affordable Care Act as a bridge to a single-payer system, is in a singularly unhappy position.

“There’s a backlash against all things health care reform because Vermont Health Connect has been such a bad experience,” said Trinka Kerr, the chief health care advocate at Vermont Legal Aid, which gets several hundred calls a month from people who have encountered problems with the exchange, including billing errors and even delayed access to care. “Sometimes they’ll say, ‘I’ll just go without insurance,’ and we try to convince them that’s not a good plan. They don’t like the way this is working and want to go back to the old way.”