Self-help centers could better serve consumers by helping them find lawyers, survey indicates

According to But Bonnie Hough, a new national survey reveals another gap: consumers who can afford legal services but still aren't getting them.

News Story (California)

G.M. Filisko
ABA Journal
February 1, 2015
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Tags: Consumer Protection, Courts, Pro Se/Self-Help

Organizations mentioned/involved: American Bar Association (ABA), ABA Standing Committee on the Delivery of Legal Services, Center for Families, Children and the Courts for the Judicial Council of California


DETAILS

When it comes to access to legal services, there’s a well-known justice gap. In too many cases, there are too many individuals who can’t afford a lawyer.

But Bonnie Hough, who works with pro se litigants in San Francisco, says a new national survey is calling attention to yet another gap: consumers who can afford legal services but still aren’t getting them.